Delivery Update: Possible Delays


Dear Customers,

Deliveries before CNY will be made on a best-effort basis and are NOT guaranteed.

The ongoing festive season sales have led to a surge in orders. In addition, global supply chain disruptions have affected our delivery timelines. The following delays are expected to continue until 20th January 2023:

  • Standard delivery may take up to 7-13 working days.
  • Items under pre-orders/made-to-order or customized items will be delivered after Chinese New Year 2023. Expected delivery timeline is February 2023.

We seek your understanding on the above.

If you need any help, please reach out to us via:

  • email at
  • live chat at the bottom right of the website
  • our hotline at +65 6631 8500 from Monday to Friday, 9am to 6pm (except PH)

Wishing you a Merry Christmas and Happy New Year. Thank you.


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